Customer return query
Bitte geben Sie Ihre ID und Ihren Namen ein, um den Bearbeitungsfortschritt zu überprüfen.
Please enter your ID and name to check the processing progress.
Bitte geben Sie Ihre ID und Ihren Namen ein, um den Bearbeitungsfortschritt zu überprüfen.
Please enter your ID and name to check the processing progress.
Registration date | |
---|---|
Registration ID | |
Registration ID (Barcode) | |
Name | |
Person in charge | |
Returned by | |
Order type | |
Need repair? | |
Processing status | |
工单尚未完成 | |
Location | |
Purchase order ID | |
Company | |
Brand | |
Product | |
Model | |
SN Number | |
Product problem | |
Delivery requirements | |
Settlement Notes | |
Accessory 1 | |
Accessory 2 | |
Accessory 3 | |
Accessory 4 | |
Accessory 5 | |
Accessory 6 | |
First name | |
Family name | |
Street | |
House number | |
Additional information | |
Postal code | |
City | |
Country | |
Phone number | |
Return date | |
from | |
to | |
Feedback | |
进入大件退货状态 | |
Return date | |
Return - Logistics Company | |
Return - Scan barcode | |
Return - Tracking Number | |
Return - Tracking | |
Return files | |
进入验收状态 | |
Begin 开始验收 | |
Check date 验收日期 | |
Person 验收人员 | |
Matched 匹配 | |
Unopened 未拆封 | |
Appearance 外观 | |
Include accessory 1 | |
Include accessory 2 | |
Include accessory 3 | |
Include accessory 4 | |
Include accessory 5 | |
Include accessory 6 | |
Check note 验收备注 | |
进入发货状态 | |
Brand - New product | |
Product - New product | |
Model - New product | |
SN Number - New product | |
Registration ID - Replaced product | |
SN Number - Replaced product | |
Resending date | |
Resend - Logistics Company | |
Resend - Scan barcode | |
Resend - Tracking Number | |
Resend - Tracking | |
Resend files | |
Resend Note | |
进入维修状态 | |
Repair date | |
Repaired by | |
Repair result | |
UID | |
MAC | |
Repair notes | |
Repair files | |
维修结果分类 | |
具体结果 | |
维修流程 | |
维修时长(min) | |
激活维护和配件选项 | |
维护内容1 | |
维护时长1 (min) | |
维护内容2 | |
维护时长2 (min) | |
维护内容3 | |
维护时长3 (min) | |
配件1 | |
配件1数量 | |
配件2 | |
配件2数量 | |
配件3 | |
配件3数量 | |
配件4 | |
配件4数量 | |
SN Number (Barcode) | |
Return - Tracking Link | |
Resend - Tracking Link | |
Current user | |
Address | |
Product 激活1(收货配件列表) | |
Product 激活2(维修配件) | |
Product 激活3(维护) | |
Company(新产品) | |
Brand - New product(型号) | |
维修结果分类(维修流程) | |
Brand 1(型号) | |
Product 1(补发配件列表) | |
Brand 2(维修配件) | |
Brand 3(维护) | |
Brand 4(维修结果分类) | |
Product 2(维修结果分类) | |
RepairResult1(维修具体结果) | |
Brand 5(维修具体结果) | |
Product 3(维修具体结果) | |
RepairResult2(维修流程) | |
Brand 6(维修流程) | |
Product 4(维修流程) | |
Product 5(维护内容1) | |
Product 6(维护内容2) | |
Product 7(维护内容3) |