Customer return query
Bitte geben Sie Ihre ID und Ihren Namen ein, um den Bearbeitungsfortschritt zu überprüfen.
Please enter your ID and name to check the processing progress.
Bitte geben Sie Ihre ID und Ihren Namen ein, um den Bearbeitungsfortschritt zu überprüfen.
Please enter your ID and name to check the processing progress.
| Registration date | |
|---|---|
| Person in charge | |
| Registration ID | |
| Registration ID (Barcode) | |
| Order type | |
| Need repair? | |
| Processing status | |
| 工单尚未完成 | |
| Name | |
| Solution | |
| Processing progress | |
| generate return label | |
| send return label | |
| warehouse receiving 1 | |
| shipping | |
| repair | |
| send after-sales KIT | |
| warehouse receiving 2 | |
| reshipping | |
| KIT logistic status | |
| KIT exception | |
| Return logistic status | |
| Return exception | |
| Shipping logistic status | |
| Shipping exception | |
| Reshipping logistic status | |
| Reshipping exception | |
| Send After-sales KIT | |
| Repair | |
| Warehouse Inspection 2 | |
| Reshipping | |
| B2B Customer | |
| Purchase order ID | |
| Batch ID | |
| Return date requirement | |
| Shipping date requirement | |
| Settlement Notes | |
| Company | |
| Brand | |
| Product | |
| Model | |
| SN Number | |
| Product problem | |
| Accessory 1 | |
| Accessory 2 | |
| Accessory 3 | |
| Accessory 4 | |
| Accessory 5 | |
| Accessory 6 | |
| RA_First name | |
| RA_Family name | |
| RA_Street | |
| RA_House number | |
| RA_Additional information | |
| RA_Postal code | |
| RA_City | |
| RA_Country | |
| RA_Phone number | |
| RA_Email | |
| RA_Country | |
| Different from return address | |
| SA_First name | |
| SA_Family name | |
| SA_Street | |
| SA_House number | |
| SA_Additional information | |
| SA_Postal code | |
| SA_City | |
| SA_Country | |
| SA_Phone number | |
| SA_Email | |
| Shipping Address | |
| 进入大件退货状态 | |
| KIT Type | |
| Send date | |
| DPD tracking number | |
| Return date | |
| Return - Logistics Company | |
| Return - Scan barcode | |
| Return - Tracking Number | |
| Return - Tracking | |
| Return files | |
| Return note | |
| 进入验收状态 | |
| Begin 开始验收 | |
| Check date 1 | |
| Inspector 1 | |
| Matched 匹配 | |
| Unopened 未拆封 | |
| Appearance 1 | |
| Include accessory 1 | |
| Include accessory 2 | |
| Include accessory 3 | |
| Include accessory 4 | |
| Include accessory 5 | |
| Include accessory 6 | |
| Check note 1 | |
| 进入发货状态 | |
| Brand - New 1 | |
| Product - New 1 | |
| Model - New 1 | |
| SN Number - New 1 | |
| Registration ID - Replaced product | |
| SN Number - Replaced product | |
| Shipping date | |
| Shipping- Logistics Company | |
| Shipping - Scan barcode | |
| Shipping - Tracking Number | |
| Shipping - Tracking | |
| Shipping files | |
| Shipping Note | |
| Check date 2 | |
| Inspector 2 | |
| Matched 匹配 | |
| Unopened 未拆封 | |
| Appearance 2 | |
| Check note 2 | |
| Brand - New 2 | |
| Product - New 2 | |
| Model - New 2 | |
| SN Number - New 2 | |
| Reshipping date | |
| Reshipping- Logistics Company | |
| Reshipping - Scan barcode | |
| Reshipping - Tracking Number | |
| Reshipping - Tracking | |
| Reshipping Note | |
| 进入维修状态 | |
| Repair date | |
| Repaired by | |
| Repair result | |
| UID | |
| MAC | |
| Repair notes | |
| Repair files | |
| 维修结果分类 | |
| 具体结果 | |
| 维修流程 | |
| 维修时长(min) | |
| 激活维护和配件选项 | |
| 维护内容1 | |
| 维护时长1 (min) | |
| 维护内容2 | |
| 维护时长2 (min) | |
| 维护内容3 | |
| 维护时长3 (min) | |
| 配件1 | |
| 配件1数量 | |
| 配件2 | |
| 配件2数量 | |
| 配件3 | |
| 配件3数量 | |
| 配件4 | |
| 配件4数量 | |
| SN Number (Barcode) | |
| Return - Tracking Link | |
| Resend - Tracking Link | |
| Current user | |
| Address | |
| Product 激活1（收货配件列表） | |
| Product 激活2（维修配件） | |
| Product 激活3（维护） | |
| Company（新产品） | |
| Brand - New product（型号） | |
| 维修结果分类（维修流程） | |
| Brand 1（型号） | |
| Product 1（补发配件列表） | |
| Brand 2（维修配件） | |
| Brand 3（维护） | |
| Brand 4（维修结果分类） | |
| Product 2（维修结果分类） | |
| RepairResult1（维修具体结果） | |
| Brand 5（维修具体结果） | |
| Product 3（维修具体结果） | |
| RepairResult2（维修流程） | |
| Brand 6（维修流程） | |
| Product 4（维修流程） | |
| Product 5（维护内容1） | |
| Product 6（维护内容2） | |
| Product 7（维护内容3） |