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Customer return query


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    Marstek After-Sales Service

    Registration date
    Registration ID
    Registration ID (Barcode)
    Order type
    Need repair?
    Processing status
    工单尚未完成
    Name
    Solution
    Person in charge
    Processing steps
    Completion rate
    1.1 generate return label
    1.2 send return label
    1.3 warehouse receiving 1
    1.4 shipping in LingXing
    1.5 repair
    2.1 send after-sales KIT
    2.2 warehouse receiving 2
    2.3 reshipping in LingXing
    KIT logistic status
    KIT exception
    KIT - lost item claim
    Return logistic status
    Return exception
    Return - lost item claim
    Shipping logistic status
    Shipping exception
    Shipping - lost item claim
    Reshipping logistic status
    Reshipping exception
    Reshipping - lost item claim
    B2B Customer
    Purchase order ID
    Batch ID
    Return date requirement
    Shipping date requirement
    Settlement Notes
    Company
    Brand
    Product
    Model
    SN Number
    Product problem
    Accessory 1
    Accessory 2
    Accessory 3
    Accessory 4
    Accessory 5
    Accessory 6
    RA_First name
    RA_Family name
    RA_Street
    RA_House number
    RA_Additional information
    RA_Postal code
    RA_City
    RA_Country
    RA_Phone number
    RA_Email
    RA_Country 旧
    Same with return address
    SA_First name
    SA_Family name
    SA_Street
    SA_House number
    SA_Additional information
    SA_Postal code
    SA_City
    SA_Country
    SA_Phone number
    SA_Email
    Shipping Address
    进入大件退货状态
    KIT Type
    Send date
    DPD tracking number
    Return date
    Return - Logistics Company
    Return - Scan barcode
    Return - Tracking Number
    Return - Tracking
    Return label
    Return note
    进入验收状态
    Begin 开始验收
    Check date 1
    Inspector 1
    Matched 匹配
    Unopened 未拆封
    Appearance 1
    Include accessory 1
    Include accessory 2
    Include accessory 3
    Include accessory 4
    Include accessory 5
    Include accessory 6
    Check note 1
    进入发货状态
    Brand - New 1
    Product - New 1
    Model - New 1
    SN Number - New 1
    Registration ID - Replaced product
    SN Number - Replaced product
    Shipping date
    Shipping- Logistics Company
    Shipping - Scan barcode
    Shipping - Tracking Number
    Shipping - Tracking
    Shipping files
    Shipping Note
    Check date 2
    Inspector 2
    Matched 匹配
    Unopened 未拆封
    Appearance 2
    Check note 2
    Brand - New 2
    Product - New 2
    Model - New 2
    SN Number - New 2
    Reshipping date
    Reshipping- Logistics Company
    Reshipping - Scan barcode
    Reshipping - Tracking Number
    Reshipping - Tracking
    Reshipping Note
    进入维修状态
    Repair date
    Repaired by
    Repair result
    UID
    MAC
    Repair notes
    Repair files
    维修结果分类
    具体结果
    维修流程
    维修时长(min)
    激活维护和配件选项
    维护内容1
    维护时长1 (min)
    维护内容2
    维护时长2 (min)
    维护内容3
    维护时长3 (min)
    配件1
    配件1数量
    配件2
    配件2数量
    配件3
    配件3数量
    配件4
    配件4数量
    SN Number (Barcode)
    Return - Tracking Link
    Resend - Tracking Link
    Reshipping - Tracking Link
    Current user
    Address
    Product 激活1（收货配件列表）
    Product 激活2（维修配件）
    Product 激活3（维护）
    Company（新产品）
    Brand - New product（型号）
    维修结果分类（维修流程）
    Brand 1（型号）
    Product 1（补发配件列表）
    Brand 2（维修配件）
    Brand 3（维护）
    Brand 4（维修结果分类）
    Product 2（维修结果分类）
    RepairResult1（维修具体结果）
    Brand 5（维修具体结果）
    Product 3（维修具体结果）
    RepairResult2（维修流程）
    Brand 6（维修流程）
    Product 4（维修流程）
    Product 5（维护内容1）
    Product 6（维护内容2）
    Product 7（维护内容3）